As coronavirus (COVID-19) cases continue to rise, the health and safety of all Briargate Boulevard Animal Hospital employees and clients are of utmost importance. To balance the need for social distancing and personal safety with the need for pets to receive health care, we have closed our lobby and have moved back to 100% curbside service. BBAH is dedicated to remaining open to provide both wellness care and urgent care for your pets but will request that clients who have symptoms of an infectious respiratory disease like a cold or flu to stay at home. Here is what you can expect for your curbside care appointment with your pet…
When you arrive in the parking lot, stay in your car and text (preferred) or call us at (719) 528-5557. A team member will come out to collect your pet and take them into the hospital to complete their exam, vaccinations, or other scheduled service while you wait in the car. If the appointment is for an exam, the doctor will call you to discuss her findings and recommendations; once we have your permission, services and/or treatments will be provided. Upon completion a team member will bring your pet back to your car. Be assured that our Fear Free philosophy continues to guide our care and handling of all our pet patients.
Picking up medications/prescription food
When you arrive in the parking lot, stay in your car and text or call us at (719) 528-5557; we will bring your medication/prescription food out to you. Additionally, we have medication and food (prescription and non-prescription) available for home delivery through our trusted online pharmacy partner. A link to this partner’s ordering site can be found on our homepage at briargatevets.com. Shipping is free on many orders, and there’s also an AutoShip option that will send your pet’s regular meds and foods to you on schedule.
The COVID-19 pandemic is stressful for our entire community and challenging to even our most steadfast optimists. Please know that your many small kindnesses and words of appreciation mean a great deal to our team while we do our very best to continue providing care for your pets. We look forward to the day we can welcome all clients back into the hospital – we miss you!
Thank you for helping to provide a safe environment for everyone visiting Briargate Boulevard Animal Hospital and our community. Please take care of yourselves and your furry families!
The Doctors and Care Team at BBAH